eFax Review

eFax, a popular online fax service offers a 30 day Free Trial of their services before you start paying their monthly subscription fee. It's a great service for people sending very few faxes, or only receiving faxes. Features include: 30 day free trial Up to 130 free pages received each month Online fax storage Local or long distance numbers available Wireless access to check faxes from your PDA or cell phone You can try eFax free for 30 Days right now

eFax Features

Like most online fax services eFax allows you to send faxes via your email address. They support some free accounts and can easily be used with major email clients like Outlook. Efax also offers two other formats to send faxes using their service. You can send a fax directly from their website, and also using their software efax messenger which you download and install on your computer after signing up.

Personally, I'm a fan of just using the email option because it keeps things simple and organized. There are detailed instructions in their FAQ on their website about how to send using email, their website, and efax messenger.

Other features to note: eFax supports a variety of document types, and you can attach multiple documents to one email and send it to multiple recipients. Receiving faxes can be done on up to 5 different email addresses as well as your PDA or cell phone.

How easy is eFax to use?

Sending a fax via eFax is just as easy as any other online fax provider such as MyFax. As mentioned above there are 3 ways to send a fax, I think the simplest is to stick to sending them from your email account, but the other methods are there if needed. Might be a good alternative if you have multiple people using that fax number.

Customer Service

I chatted with their online sales and support staff via their online chat program. They were very quick to answer. It took less then one minute, and they did answer my questions promptly. How would they fare during a serious issue or trouble shooting scenario? I hope they'd be as responsive to me when I was asking pre-sales questions, but they also offer an extensive FAQ on their website as well as telephone and email support.

The down sides to eFax

I can't say that eFax is my number one choice for an Internet fax provider because of two things.

1.)Their price is a bit steep, at $18 a month it's about $5-$8 higher then the competition. How ever they do offer a Free Trial to test them out for the first month.

2.)They don't appear to offer outgoing fax pages in the monthly fee. According to their website it costs about $0.13 on the average to send to most US cities per page. Also their toll-free numbers are an additional $0.28 per page received.

I'm not suggesting the quality of the eFax service isn't top notch, they just seem to charge for more things while some of their competitors include some outgoing faxes each month and toll-free numbers in the fee.

Try eFax for Free for 30 days Now